Hospitality Vs. Courtesy
Is customer service a culture in your organization? Neil will expand on this topic using his background working for the Walt Disney Company and in his current role in providing exceptional experiences at Give Kids The World.
8:00-8:15 Welcome and Intros
8:15-9:45 Rob Jackson-How to Develop as a Volunteer Manager
10:00-11:30 Tobi Johnson-It’s About People Work Not Paperwork: Using Psychology to Boost Volunteer Involvement
11:30-12:15 Lunch break
12:15-1:45 Elisa Kosarin-Getting Strategic about Volunteer Inclusion: how to influence upwards in your organizations
1:45 – 2:00 Break
2:00 – 3:30 Neil McCord-Hospitality Vs. Courtesy
Getting Strategic about Volunteer Inclusion: how to influence upwards in your organizations
Volunteer engagement professionals understand the power of their programs to meet and expand a nonprofit’s capacity. Next to fundraising, a well-run volunteer program is an organization’s greatest resource in meeting its mission.
However, many nonprofits do not recognize volunteers at the highest levels of their organizations and include volunteer engagement in their strategic plans – even if they currently operate a volunteer program.
This scenario leaves volunteer managers with a choice: to make do and experience the frustration of running an under-valued (and often under-resourced) program, or to advocate for the full inclusion of volunteers within their own organizations
Click here to learn more about Elisa Kosarin.
Tomorrow is the last day to register! Click here to get your registration in.
It’s been awhile since I’ve had a message in the MVAVA newsletter and I apologize for my absences. I forget what happened in June and, in July, I was recovering from sinus surgery (good news is that I can fully … Continue reading
It’s About People Work Not Paperwork:
Using Psychology to Boost Volunteer Involvement
The world is evolving and volunteers with it. Today’s volunteers have diverse lifestyles, preferences, and needs that must be accounted for when developing volunteer programming and fine-tuning your personal leadership approach. That said, one thing remains constant – the key psychological processes that drive human behavior. New discoveries in brain science, psychology and human behavior are disrupting business as usual and creating new opportunities to connect, collaborate, and mobilize volunteers for the greater good.
Why is it important to understand how the brain works? Because our brains determine everything we do. By better understanding what triggers humans to act, volunteer managers can become better influencers and, ultimately, better leaders.
Click here to learn more about Tobi Johnson.
Just over a week to register! Make sure to save your spot!
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Click on the image to register. Ohio Cooperative Education Association Mission To provide a professional organization for all Ohio institutions of higher education, employers/organizations, and individuals interested in Cooperative Education To extend knowledge of, participation in, and support for Cooperative … Continue reading
Jason Bowman attends Wright State University and is completing a degree in clinical mental health counseling, seeking an LPC license. As part of the coursework Jason will need to complete a 100 hour practicum beginning in January until April 2017. … Continue reading
How to Develop as a Volunteer Manager
What do you want from a career in working with volunteers? Do you even see volunteer management as a career or just a step towards something else? How can you take control of your professional development? Drawing on his own personal career journey, Rob will help you focus on how you can develop as a volunteer manager and what options are available to you to make your goals happen.
Click here to learn more about Rob Jackson.
Please register for the teleconference by September 7th, as space is limited!
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The Greene County Board of Developmental Disabilities is looking for partners! This fall, the Greene County Board of Developmental Disabilities is expanding its mission to include transition services. The aim of this new endeavor is to partner with Greene County … Continue reading
Hear from Cissy Hansen on Department of Labor: You manage volunteers but do you understand the legal ramifications of the Fair Labor Standards Act (FLSA) and Volunteer Act? How about the FLSA rules for volunteers and interns, paid or unpaid? … Continue reading
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Cincinnati Association for Volunteer Administrators, has open registration for the Volunteer Management (VM) 101 class and Management of Volunteer Programs (MVP) series. See the attached flyer more information and share it with your networks. Certification Classes … Continue reading